Asterisk/FreePBX Time Conditions with Multiple Time Zones / Daylight Saving

This solution is for older Asterisk/FreePBX installations (v2.11 and below) where the Time Condition module doesn’t have the Time Zone dropdown.

TZThis is based on a bash script which alters MySQL DB values to represent the change in DST.

This script will help you to automate DST changes easily and and have peace of mind about not having to manually change every year.

Scenario:

PABX is for an Australian company which has offices in multiple states. Main office is in NSW which observes daylight saving whereas a branch office is in QLD which does not observe daylight saving. Server time is set for NSW timezone. Continue reading “Asterisk/FreePBX Time Conditions with Multiple Time Zones / Daylight Saving”

Garmin Vivosmart HR Review – First Impressions and General Use Review

I’ve been hitting the gym more regularly in the last few months and I’ve been looking into getting my first fitness tracker for some time. The main reasons behind the push is that I work at odd hours and was wanting to keep track of my health and general fitness and see where I’m heading to. You could say this this review will encompass many points that someone who is about to take the first steps in getting into the fitness tracking bandwagon.

So without further ado, let’s start with the review.

Garmin Vivosmart HR

What this review is about?

There are plenty of reviews for this device available from review experts, athletes and other users who had been using some sort of fitness tracker. This review will be based on someone who would be thinking of getting a tracker, no prior experience with trackers and who had been working out in the gym for some time (say 6 months to 1 year).

So you will see things that I liked, issues that I faced with this device and in general deciding what tracker to buy and why I went with Garmin’s Vivosmart HR.

I will not be doing scientific measurements/comparisons as there are plenty of other sites that have done it. Just a regular use review.

Continue reading “Garmin Vivosmart HR Review – First Impressions and General Use Review”

Asterisk Phone Inventory / Useragent List

Create batch file with below and run the script. It will list down the Useragent, Contact & Username.

asterisk -rx “sip show peers” | cut -f1 -d/ | grep -P ‘\d\d\d\d’ | grep -vP ‘(UNKNOWN|Unmonitored)’ |
while read PEER
do
asterisk -rx “sip show peer ${PEER}” |
grep -P “(Useragent|Contact|Username)”
echo “====”
done

Asterisk/FreePBX – How to restrict an extension to call certain extension only

There may come a time that you want a public access phone that can only dial out a certain set of extensions. To accomplish this, a custom context needs to be created and applied to that extension.

Here’s the scenario.
Extension 312 is the public access phone. This should only be able to dial x530 & x555. All other calls needs to be terminated.

Define the context in extensions_additional.conf

[from-intercom]
exten => 530,1,goto(from-internal,${EXTEN},1)
exten => 555,1,goto(from-internal,${EXTEN},1)
exten => _.,1,hangup()

If FreePBX, go inside the extension and the context from from-internal->from-intercom. Apply the settings and you’re good to go.

Asterisk/FreePBX Blind Transfer Return Call to Origin

Another customer of ours requested this feature. By default, with blind transfers if the internal destination doesn’t answer the call, it goes to vociemail or terminates if vociemail is not configured. This customer wanted to return the call to the originator so that they can direct the call elsewhere.

You need to modify two places. They’re listed below.

globals_custom.conf:
TRANSFER_CONTEXT = custom-test_transfer

extensions_custom.conf:
[custom-test_transfer]
exten => _X.,1,NOOP(entering custom-test_transfer)
exten => _X.,n,set(timeoutd=25) ; set timeout in seconds
exten => _X.,n,set(extLeng=${LEN(${EXTEN})})
exten => _X.,n,noop(the extenlength is ${extLeng})
exten => _x.,n,dial(local/${EXTEN}@from-internal,${timeoutd})
exten => _X.,n,Gotoif($[“$\{DIALSTATUS}”=”ANSWER”]?hangup,callback)
exten => _X.,n,Set(CALLERID(name)=RB:${CALLERID(name)})
exten => _X.,n(callback),dial(local/${BLINDTRANSFER:4:${extLeng}}@from-internal)
exten => _X.,n(hangup),hangup()
exten => _*X.,1,dial(local/${EXTEN}@from-internal,15)
exten => _*X.,n,hangup()

Once setup, reload asterisk and test this out.

 

There are several other scripts out there, but this is the one that worked correctly for me.

Common Issues with MOH – Asterisk/FreePBX

When working with MOH (Music on Hold) files in Asterisk/FreePBX I’ve come across a few issues that can occur regularly mainly due to human error. Best way to identify the issue is to check CLI entries when putting on hold as they give distinct clues as to what the problem is.

First one is that you get an error message stating cannot open or find the file. This is a permission issue. Make sure the MOH files are awned by asterisk user and has correct file permissions. This has happened to me more than one occasion when I’ve uploaded the file via SSH instead of the GUI or after doing a volume change using sox.

Second one you’d get is something on the line of unknown stream or unsupported format. Which simply means that asterisk doesn’t have the required tools to play the file.
With my customers, what I normally do is convert the files to wav files, on 8000 Hz, 16 bit, Mono settings using “Nero Wave Editor” and upload the files. This resolves many problems with different formats as well as reduces CPU load.

Final issue can be rectified using one of my earlier post.  : http://www.asanka.me/?p=19

Asterisk/FreePBX add Listen/Whisper/Barge facilities to your PABX

This page shows you how to add Listen/Whisper/Barge facilities to your Asterisk based PABX

A few of our customers wanted a feature to listen to other calls. Asterisk/FreePBX already provides ChanSpy, but the problem with it is that you cannot select what extension to listen to. After some digging around, found a few sites with instructions to get this done.

So here’s what I used to implement this. If you’re using this as it is, make sure that there are no feature codes using *222/*223 & *224.

Add below snippet to extensions_custom.conf. Reload asterisk and you’re good to go. To listen on extension 123, simply dial *222123.

[ext-local-custom]

;listen
exten => _*222x.#,1,Macro(user-callerid,)
exten => _*222x.#,n,Answer
exten => _*222x.#,n,NoCDR
exten => _*222x.#,n,Wait(1)
exten => _*222x.#,n,ChanSpy(sip/${EXTEN:4},q)
exten => _*222x.#,n,Hangup

;whisper
exten => _*223x.#,1,Macro(user-callerid,)
exten => _*223x.#,n,Answer
exten => _*223x.#,n,NoCDR
exten => _*223x.#,n,Wait(1)
exten => _*223x.#,n,ChanSpy(sip/${EXTEN:4},qw)
exten => _*223x.#,n,Hangup

;barge
exten => _*224x.#,1,Macro(user-callerid,)
exten => _*224x.#,n,Answer
exten => _*224x.#,n,NoCDR
exten => _*224x.#,n,Wait(1)
exten => _*224x.#,n,ChanSpy(SIP/${EXTEN:4},qB)
exten => _*224x.#,n,Hangup

 

Now, say there are some extensions that you don’t want to be listened on (ex. a manager), there are few ways to do it. But the simplest method I found is using below context. This needs to be added before the above set.

Here, no one should be able to listen/whisper/barge on extension 5205’s calls. What this code does is if someone tries to do be naughty, it will simply hangup the call.

;blockaccess
exten => _*2225205,1,Macro(user-callerid,)
exten => _*2225205,n,Hangup
exten => _*2235205,1,Macro(user-callerid,)
exten => _*2235205,n,Hangup
exten => _*2245205,1,Macro(user-callerid,)
exten => _*2245205,n,Hangup

A fix for new Asterisk MOH file not found issue

The new Asterisk PBX system for some odd reason have an issue with MOH not working by default. Digging deeper I found out that there’s a mismatch in directory names where asterisk looks for these files.

It looks like the GUI portion of asterisk uploads files to /var/lib/asterisk/mohmp3 but config files set to look in /var/lib/asterisk/moh. the easiest fix is as below.

mv /var/lib/asterisk/mohmp3/*.* /var/lib/asterisk/moh/
rm -f /var/lib/asterisk/mohmp3
ln -s /var/lib/asterisk/moh /var/lib/asterisk/mohmp3

This will move all content on mohmp3 directory to moh, delete mohmp3 folder and then create a symlink named mohmp3 targeting moh. Now you don’t have to mess about with editing any config files.

A sample QoS config for VOIP service on a Cisco router

The config below is a sample for configuring QoS on a Cisco router. The below config is good for 10 simultaneous calls on G.711 codec. This QoS setting is geared towards SHDSL/EoC/Fibre services with guaranteed bandwidth.

!
class-map match-any VoIP
match protocol h323
match protocol rtcp
match protocol rtp
match protocol sip
!
policy-map VOIPQoS
class VoIP
priority 2000
set dscp ef
class class-default
fair-queue
!
interface GigabitEthernet0/0
service-policy output VOIPQoS
!

Setting up NTP, Timezone and DST setting on a Cisco rotuer

Simply use the following example to setup the router to get date time from a NTP server and show the current time according to the timezone and DST settings.

The below example configures a NTP server, then sets the time zone for GMT+10 and sets the DST time frames.

Router(config)#ntp server x.x.x.x
Router(config)#clock timezone AEST 10 0
Router(config)#clock summer-time AEDT recurring 1 Sun Oct 2:00 1 Sun Apr 3:00